Luxurious curly ponytail extensions | Ash Balayage (20 inches) - Luxy® Hair (2023)

Curly ponytail extensions

Luxy Hair extensions are made of 100% ofHuman Remy Hairand are characterized by a combination of different hair lengths to best imitate natural hair (also known as straight hair). We color our extensions using the Adapt multi-tone color system, which means there are subtle highlights and darkenings (lighter and darker bands) in each set. This gives it movement, dimension and depth. It also ensures that the extensions blend into your natural hair, even if your hair color is slightly different.

Our collection of curly ponytail extensions

Luxy Hair Ponytail Extensions are easy to apply in one piece and are guaranteed to have a beautiful curly ponytail in minutes! Perfect for days when you don't feel like breaking your hair or working with multiple braids. A curly ponytail allows you to capture natural texture or change your look. Are you just starting your adventure with ponytail extensions? ClickHerefor all our FAQs andHereto see them in action and get help choosing colors.

Take into account that:We do not recommend washing, dyeing or using hair styling products (especially water-based) to extend curly ponytails as this will loosen the curl pattern. In addition, depending on the set, there may be differences in the way the hairstyle is laid, and the pattern may loosen over time.

*While the length of virgin hair is 16 inches and 20 inches, the length of the curly ponytail is 14 inches and 18 inches due to shrinkage caused by the curl pattern.

More questions? Please email us at info@luxyhair.com.

Free shipping to selected countries!

• All US orders include FREE Standard Shipping
• Canadian orders include FREE express shipping (1-5 business days) on orders over $250.
• For expedited shipping (1-5 business days) for international orders, there is a flat fee of $25.

Items lost or damaged in transit: All shipments are FOB (Free On Board) shipped from our warehouse in Salt Lake City, Utah. We cannot guarantee the performance of our carriers. We support our customers for any defects in third party shipping services, but are not responsible for such defects. We recommend that US customers select package insurance at checkoutRoute.

processing time

It takes 1 business day to process your order.regardless of the shipping option selected during the ordering process.We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee delivery on Saturday, even if your shipment has been changed to expedited shipping. After your order has shipped, you will receive a confirmation email with a tracking linkThe update may take up to 48 hours. If you don't see the shipping confirmation email in your inbox, please check your junk/spam or promotions folder.Standard and expedited shipping charges and any other third-party charges such as B. Shipping Insurance are non-refundable. We are not responsible for delays caused by the carrier.

Please note that processing may be delayed an additional 1-2 business days if incorrect or incomplete addresses are provided or if the order contains unconfirmed details. We encourage all customers to double check shipping and billing information before checkout to avoid potential delays.

Your package may or may not require a signature. Most parcels are delivered to the mailbox or to the address indicated. However, it is up to the delivery person whether the package can be safely left outside. If you consider it unsafe, please store the package at your local post office or reschedule the delivery. Our best recommendation is to provide a delivery address where you know that you or someone else can pick up the package (work or friend's address).

SHOPLUXY HAIR

US sales tax

Please note that Luxy Hair collects state taxes on orders in the following states:

Wisconsin, Washington, Virginia, Utah, Texas, Pennsylvania, North Carolina, Nevada, Nebraska, Michigan, Maryland, Louisiana, Kentucky, Kansas, Indiana, Illinois, Georgia, Colorado, California, Arkansas, and New York.

These collected taxes are imposed by the local authorities and Luxy Hair does not derive any benefit from them and pays this collected amount directly to the state. We ship to military mailing addresses.

International Duties and Taxes

You have

Your order will be shipped DDP (Delivered Duty Paid) from our warehouse in Salt Lake City, Utah (USA) by DHL Express (1-5 business days for delivery). This means that you do not have to pay any additional import duties upon delivery.

Taxes are added to your order at checkout. Prepayment guarantees no additional costs after receiving the shipment.

UK, Germany, Australia, France, United Arab Emirates, Switzerland, Europe

Your order will be shipped DDP (Delivered Duty Paid) from our warehouse in Salt Lake City, Utah (USA) by DHL Express (1-5 business days for delivery). The price includes all import duties and taxes, which guarantees no additional costs at the time of delivery.

Other international

At checkout, you have the option to pay import duties and taxes in advance. If you choose not to pay in advance, your order will be shippedDDU (Delivered Duty Unpaid) from our warehouse in Salt Lake City, Utah (USA).Therefore, import duties, surcharges and import taxes may apply at the time of delivery. These fees are determined by your local customs authority and must be paid to the local carrier or government in order to receive your order. These costs are not charged by Luxy Hair.

If you pay duties and taxes at checkout (as Luxy Hair recommends for smooth delivery), your order will be shipped DDP(Delivered Duty Paid), which guarantees no additional costs at the time of delivery.

Incorrect address disclaimer

It is the buyer's responsibility to ensure that the shipping address is correct. We do our best to reduce processing and shipping times. So the time to cancel/change an order or change the order address is very short. If you want to cancel your order or change your delivery address, please write to usinfo@luxyhair.comafter placing the order. We will do our best to implement this change, but we cannot guarantee that we will be able to do so as we have different time frames for this.

If it's too late for our team to cancel your order, you can return it to us upon receipt. Learn more about how to return an orderclick here. We can only wait until the package is returned to us. If the product returns to our warehouse, we can ship it to the correct address or give you a full refund.

Additional shipping costs: If you upgraded your shipping and the package was returned to us due to an incorrect address and you want a refund, you will not be refunded the higher shipping costs.

Delivered but not delivered

All our shipments include tracking with delivery confirmation. If your tracking information confirms that the item has been delivered to your order address but you have not received your order, please read this articleArticleFor more information on package location, please click here. To investigate this issue, you should also contact the carriers at the numbers below.

We cannot be held responsible for packages whose tracking shows that the package has been delivered to the order address. We also recommend that our US customers select package insurance at checkoutRoute.If you've experienced a lost or stolen package in your hometown, we recommend that you deliver your package to your work address to ensure you receive it safely and undamaged.

Returns

When placing an order at Luxy Hair, you bear the cost of returning it to Luxy Hair. See ourreturns policyMore information on returning shipments can be found here.

You can return or exchange your order for a full refund within 60 days of purchase, as long as the main compartment is still closed.

*Accessories and hair care products are final sale. Last Chance Items can only be traded or credited in the Shop.

¹Luxe Hair CANNOT ship to the following countries due to shipping complications:American Samoa, Costa Rica, Cuba, Egypt, Eritrea, French Southern Territories, Italy, Kuwait, Spain, Guam, Iraq, Libya, Panama, Russia, San Marino, Sudan, Tajikistan, Ukraine.

SHOPLUXY HAIR